Refund policy

Because most items sold by Eclectic Finds by Monica J are vintage, pre-owned, estate-sourced, or one-of-a-kind, all sales are considered final unless an item arrives damaged or was significantly misrepresented.

Please review all photos, descriptions, measurements, and condition notes carefully before purchasing.

Damaged Orders

If your item arrives damaged:

clear photos of the item
packaging
shipping label

We’ll review the issue and work toward an appropriate resolution.

Incorrect Items

If you receive the wrong item, please contact us within 48 hours, and we’ll make it right.

Vintage / Pre-Owned Condition

Many items show expected wear consistent with age and prior use.

Minor imperfections are considered part of the character of vintage and pre-owned goods and are not considered defects.

Please get in touch with our offices at m@monicaj.com with questions before you make your purchase if you have a concern about an item.